Information on doing business with True Vintage Guitar.

Payment

I accept cash, card, PayPal or bank wire transfer.

Shipping

All guitars and amps are packed safely to withstand shipment. Within the USA, I offer overnight service through USPS Priority Mail Express, and ground delivery within 5 business days through FedEx Ground. For international shipments I typically use USPS Priority Mail International service, with Federal Express for items that exceed USPS size restrictions.

Insurance

All instruments are insured against damage or loss via Heritage Insurance Services, Inc.

Approval & Returns

All domestic guitar purchases come with a 24 hour approval period during which a buyer must contact me by phone to request a return, if necessary. The returning item must be in the mail within 48 hours of its initial arrival. Refunds are granted upon the receipt of the item in the same condition that it left so long as the return criteria are met. Return shipping must be comparable to the way it was sent. The purchaser is responsible for the guitar while in his or her possession and during return shipping. Shipping fees and other related costs are non-refundable. International purchases are final. Amplifier purchases are also final.

International Customers

I am happy to sell and ship worldwide. Customers outside the USA, please inquire about the item you are interested in purchasing for shipping rates, times, and additional details. I’ve successfully sold in all of the following countries: United Kingdom, Germany, France, Italy, Russia, The Netherlands, Norway, Canada and more. I look forward to talking with you about vintage guitars.